Complete SMS Version 10 is the administrative console for the MySchool Jamaica Platform, which we referred to as the RemoteApp. This platform has been made more accessible thanks to its hosting within the Microsoft Azure Virtual Desktop (AVD) environment, formerly known as Windows Virtual Desktop (WVD). This enhancement allows the application to run within your browser or through the new AVD Windows client.
Accessing RemoteApp in the Browser
When you run the RemoteApp within your browser, all print jobs are saved as PDF documents. These files are immediately available for download, and you can open and print them to your local printer. However, if you prefer a different method, please refer to this article, which explains how to use the AVD Windows Client for direct printing.
To access the RemoteApp using the web client method, follow these steps:
1. Visit the MySchool Jamaica Website
Access our website at myschooljamaica.com.
2. Click the Remote APP Client Button
You will find the Remote APP Client button at the top of the page.
After you select the RemoteApp Client, a login screen will appear. This screen allows you to log into the Microsoft hosting environment using a modified version of your existing RemoteApp username.
For example, a username like
email@example.com will now become
firstname.lastname@example.org, only for the purpose of accessing the Microsoft Azure Virtual Desktop (AVD) environment. You will use the same password as before.
3. Access the MySchool Jamaica Platform
Once logged in, a screen displaying the application's icon will appear.
Select the application icon and accept all default settings as shown here:
You will then be prompted for your original RemoteApp credentials. These credentials will auto-fill as shown in the following image:
Confirm these details and enter your password.
4. Use the Platform
The application will launch within your browser, as depicted below:
5. Upload files
Since the remote app runs on a hosted server and you don't have direct access, you may need to upload files from time to time. You may need to upload the photos of your students, teachers, and even your principal signature files. To do this click the arrow pointing upwards on the highlighted toolbar above. The other buttons will allow you to pin and maximize the application giving you a true desktop experience.
You may close any unrelated applications that pop up. Now, you're all set to use the platform. Have fun!
The Complete SMS Version 10 RemoteApp provides a user-friendly environment to manage the MySchool Jamaica Platform efficiently. Its integration with the Microsoft Azure Virtual Desktop (AVD) environment enhances its accessibility and functionality. This guide should equip you with the necessary steps to get started. For further assistance or inquiries, feel free to reach out to our support team.